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Knowledge base

General

AccountChek Setup Guide 3

FAQ 6

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Client Resources 4

Status Codes 6

Insufficient History (Code: 511, Dashboard Status: No Transactions / Encompass Status: Insufficient Transaction History)
Needs Update (Code: 509, Dashboard Status: Needs Update / Encompass Status: Credential Issue on Refresh)
Communication Issue (Code: 5032, Dashboard Status: Alert / Encompass Status: Unable to Connect to FI)
Harvest Failed / Harvest Unsuccessful (Code: 512, Dashboard Status: Harvest Failed / Encompass Status: Enrolled but Harvest Failed)
Data Inaccessible (Code: 540, Dashboard Status: Data Inaccessible / Encompass Status: N/A)

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Encompass® User Guide

Getting Started with Encompass® 11

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Troubleshooting 2

Encompass FAQ 3

AccountChek Dashboard Guide

Getting Started with the AccountChek Dashboard 8

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Troubleshooting 2

Dashboard FAQ 2

Borrower Guide

Account Enrollment Walkthroughs 3

Borrower FAQ 9

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Integration Guide

Integration Catalog 2

Integration Setup Guides 1

Setting Up a Default Verifier

Corporate Administrator Guide

Company & User Management Walkthroughs 5

Administrator FAQ 1

Why can't a user see orders?

Investor/Insurer Resources

Fannie Mae 1

Desktop Underwriter® (DU®)

Freddie Mac 2

FHA / HUD 1

Third Party Verification Services - Mortgagee Letter 2019-01

VA 1

Information on VA

USDA 1

Information on USDA

Compliance Documents

Risk and Compliance Documentation 1

Risk and Compliance Documentation

Roostify User Guide

Setup 1

Implementing AccountChek within Roostify

Loan Officer Guide 5

Borrower Experience 1

Understanding the Roostify AccountChek Borrower Experience

Demo 1

AccountChek Roostify Demo

Community forums

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FormFree Updates

Release Notes 14

May 2021 Release Notes

Posted by Customer Success, 19 days ago
Last Reply by Customer Success 19 days ago
April 2021 Release Notes

Posted by Customer Success, about 1 month ago
Last Reply by Customer Success about 1 month ago
January 28, 2021 Release Notes

Posted by Cindy Snow, 5 months ago
Last Reply by Cindy Snow 5 months ago

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